Email marketing tips for sales conversion and business success

In a world saturated with new and emerging marketing channels, how much attention should you pay to email? The numbers speak for themselves: email marketing revenue is expected to reach nearly $18 billion by 2027, up from $7.5 billion in 2020.1 In fact, the majority of Americans start their day by checking their emails.2

Even with flashy social apps dominating the ad landscape, email may remain a tried-and-true marketing channel. After all, the inbox can be a uniquely curated, direct line to your consumers. People have to opt in to receive your emails, so you know you’re reaching an interested audience. And, once you grab people’s attention with your messaging, you can move them further along the funnel to eventually make the sale and boost ROI.

Still, the competition in the inbox is tough. At any given time, your email might be sandwiched between an urgent check-in from a boss, a breaking news alert, or a special message from a family member. So, how can you make the most of your email operation and increase email open rates for your brand? By leveraging some email marketing strategies out there.

Use these email marketing tips to level up your campaigns and increase conversions — driving customers from the inbox to the checkout page.

Building a high-quality email list

A high-quality email list is the backbone of successful email marketing. After all, you want your messages to reach people genuinely interested in your products or services. You also want to be sure you’re reaching high-quality leads instead of bots or inactive users.

Here’s a closer look at why it’s crucial to know how to build a high-quality email list:

  • Increase key metrics: By reaching users who have already opted into your content—and want to stay on your email list—you can improve KPIs like open rates, clicks, and conversion rates.
  • Decrease email bounce rates: Your email bounce rate measures how many emails don’t get delivered to your users or are returned to sender. High email bounce rates indicate your emails aren’t getting through. They can also increase the chances that emails are sent to spam folders, since email providers will start flagging your messages.
  • Improve cost efficiency: Don’t waste resources on sending emails to bots and inactive subscribers. Keep your email list clean to help your messages make an impact and deliver concrete results.

Setting up an email subscriber list

Now that you know the importance of maintaining an updated subscriber pool, let’s look at how to set up an email subscriber list. Some strategies to build an email list include:

  • Promoting email signup forms: Place easy-to-use signup forms prominently on your website and landing pages. For example, you can greet new and returning website visitors with pop-up forms. Or place signup boxes in the bottom or side bars of product pages and blog posts. You can also entice users to click “Subscribe” by offering discounts to new subscribers, like 10% off their first order.
  • Obtaining consent: Make sure you’re staying compliant with email marketing regulations. Clearly ask people to opt into your emails and provide transparent information about how their data will be used.
  • Providing content in exchange for email subscriptions: Invite users to download valuable assets like ebooks, calculators, webinars, and industry reports if they submit their email address. This is also a great way to categorize and qualify users, since you’ll get an idea of the content they’re interested in. You can show similar content or related product offers via email.
  • Exploring offline opportunities: Don’t forget about making in-person connections. Take the opportunity to collect email addresses during events or in-store visits. For example, you can ask for customers’ emails at the checkout counter or present a QR code for them to scan and sign up for your newsletter.
  • Asking for double opt ins: Sometimes, one signup form isn’t enough. Make sure users actually want to receive your emails—and that they’re real people, not bots—by asking them to opt in twice. For instance, you might send a follow-up email or text with a link to confirm their decision.
  • Scheduling regular cleanups: People abandon certain email addresses, stop checking their inboxes, or lose interest in certain brands. It happens, but that doesn’t mean you have to keep them on your email list. So, every quarter or so, remember to remove inactive subscribers to keep your list clean and up to date.
  • Using verification for email marketing: Leverage verification tools to authenticate each subscriber, make sure they’ve correctly entered their email addresses, and reduce bounce rates.
  • Sending occasional check-ins: Not sure if subscribers are inactive or just uninterested? Take a moment to ask. Send regular check-ins to your email list, inviting users to confirm their subscription status or unsubscribe to opt out of future emails.

Crafting compelling email content

Engaging subscribers starts with an attention-grabbing email subject line. But it doesn’t end there. You’ll want to optimize every element of your emails, from visuals and calls to action (CTAs) to footers and even that pesky “Unsubscribe” button.

Here’s a closer look at how to create an email marketing campaign of compelling content:

How to write marketing email subject lines

Keep subject lines short and snappy so they don’t get cut off on email apps. Use action-oriented language and questions to spark curiosity and entice users to open it now—instead of putting it off until later. While it’s tempting to write a sensational and attention-grabbing subject line, make sure it matches what’s in your email, so users don’t feel duped when they open it.

How to write effective email copy

To write effective email copy, keep your copy simple and error-free. Have multiple people check your email for mistakes before it’s sent out. A longer email isn’t always better. Keep your message clear. Use shorter sentences. This makes it easy for readers to digest information. You can also break up your text with different headings and bullet lists.

How to personalize emails

Personalizing emails goes beyond just creating a different email list for each audience segment. You can also personalize emails with dynamic content, automatically populating subject lines and body copy with each user’s name, location, birthday, or other piece of data. For example, you can send personalized emails based on products they engaged with on your site, inviting them to learn more and make a purchase.

How to use emojis in email

You can use emojis in emails to break up text, provide some humor, or quickly convey emotion. But don’t overdo it, otherwise your email could look like spam—or a bad imitation of a high schooler’s messaging app. Of course, make sure emojis make sense for your subscriber base, industry, and email content.

How to use images in email

You’ll want to use high-quality images, but they should be properly sized and compressed so they don’t slow down loading times. The recommended email banner size is 600-700 pixels wide for desktop devices and 320-385 pixels wide for mobile devices.3 Stick with reliable and digital-friendly image formats like JPEG and PNG. Finally, add alt text to your images to provide helpful descriptions and enhance accessibility for your users.

How to write an email call to action

A call to action in email marketing is like a secret weapon. Even after you’ve grabbed users with your subject line, in-email images, and copy, the CTA is there to finish the job. It should be short, punchy, and easy to understand—guiding users to complete a specific action. It should visually pop and stand out from the rest of your email content, so users know exactly where to click. Common CTAs, for example, include “Shop now,” “Claim my offer,” “Learn more,” or “Take me to my account.”

How to make an email interactive

Emails don’t have to be static pieces of content. You can get playful and make them interactive by incorporating image carousels users to swipe through, embedded videos, or hover effects. You can also include polls and quizzes to learn more about your subscribers’ interests and preferences.

How to align your emails with your brand image

To make sure your customers enjoy your emails and click your CTA, you’ll want to make sure your emails align with your brand image. Make sure your emails are consistent with your company’s design and messaging. You want to make sure that when they click on your CTA, you are creating a low friction transition from one channel to the next. You can do that by adding similar wording and messaging across all your platforms, including email and web.

The significance of mobile optimization for email marketing

Mobile optimization for email marketing isn’t an add-on; it’s a necessity. Mobile devices now account for more than 60% of global website traffic.4 More than that, smartphones actually generated over three-quarters of U.S. retail site visits and two-thirds of online shopping orders in Q4 2024.5 If you’re not creating a mobile checkout experience and mobile-friendly emails, you may be missing significant opportunities to drive engagement and conversions.

Use these tips to optimize email marketing content for smartphones and tablets:

  • Adopt a single-column layout. Users shouldn’t have to scroll left to right to see your entire web page. Instead, your information should be viewable in a single column on their device. You can use your website platform to create a mobile-optimized layout and template.
  • Make sure text is easily readable. Use large and legible fonts that users don’t have to zoom in to read.
  • Check that links and buttons are touch-friendly. Make sure users can easily navigate your menu bars, click on embedded links, and press CTA buttons with a simple tap.
  • Optimize images to load quickly. Compress images to reduce their size and cut down their load times, so users don’t have to wait for your visuals to appear.

Segmenting your email list

When you blast the same message to your entire email list, you may miss an opportunity to address shoppers’ unique needs and wants. That’s where email list segmentation can help.

What is email list segmentation? It’s the process of dividing your subscriber list by different interests, needs, demographics, and behaviors. You can also categorize subscribers based on their purchase history, website activity, or demographic data.

Once you create these segments, you can build customized email campaigns for each group. These personalized efforts can lead to higher engagement rates and increased conversions.

Timing and frequency

Timing and frequency can have a significant impact on marketing email open rates and engagement. If you send too many emails, they may get marked as spam, and you risk frustrating subscribers. On the other hand, if you’re inconsistent with your email outreach, you might lose the momentum you need to nurture customer relationships and move users through the funnel. That’s why it’s important to know how often to send marketing emails—so you can strike the right balance.

Consider these tips to help boost email marketing engagement:

  • Analyze historical data: When are subscribers most active? When are they most receptive to opening and engaging with emails?
  • Identify your frequency cap: How often do customers want to receive emails? Track metrics to see if engagement falls off after two weekly emails, for example. Alternatively, you can just ask subscribers about their preferences in a quick survey or sign-up form.
  • Test different send times: Experiment by sending emails at different times of day and frequences, and measure which times lead to the best performance.
  • Adjust your strategy over time: Consider starting with a weekly cadence, then adjusting based on feedback and metrics.

The most important email marketing metrics

Track email marketing metrics to gauge the performance of your campaigns over time and identify areas for improvement.

Important email metrics include:

  • Open rate: The percentage of recipients who open an email.
  • Clickthrough rate: The percentage of recipients who clicked on a link or CTA button.
  • Click to open rate: Among the people who opened an email, this is the percentage of recipients who clicked on a link or CTA button.
  • Bounce rate: The percentage of emails that weren’t successfully delivered and were returned to sender.
  • Delivery rate: The percentage of emails that were accepted by email servers and successfully made it to users’ inboxes.
  • Spam percentage and complaint rate: The percentage of emails that recipients marked as spam.
  • Unsubscribe rate: The percentage of recipients who unsubscribed from future emails.

Once you see what’s working and what’s not, you can also adjust your email marketing budget accordingly and reduce wasted spend. For instance, if your open rate is high but your clickthrough rate is low, that means your subject line is working but you may need to optimize the content within your email.

A/B testing and analytics

A/B testing can be a game-changing strategy for email marketers. What does A/B testing mean, exactly? It’s simpler than it sounds: It’s the process of sending two variants of the same email to determine which performs better.

For the most effective A/B tests, change only one element of your email at a time. For example, you might try A/B testing email subject lines, call-to-action buttons, above-the-fold headlines, color schemes, and sending times to see how they impact analytics. After you run your test, check key analytics like your average open rate, click-through rate, and conversions to see how each variant performed. You can then double down on the elements that worked best and continue optimizing your emails to increase results.

Automation and drip campaigns

Looking to send timely, relevant emails to subscribers without actually pressing “send” every time? Here’s where email marketing automation and drip campaigns come in.

What is a drip campaign? It’s a series of automated emails triggered by specific actions or timelines. They’re usually designed to gradually move subscribers through the email marketing sales funnel to complete a conversion. For example, when new shoppers subscribe, they may receive a welcome email immediately, a follow-up email with more information a few days later, and a special offer a week after that. These drip campaigns can be automated to support they’re triggered in real time—meaning you don’t have to send them manually.

You can also use email automation software to trigger other types of campaigns and one-off messages. For example, you can automatically send reminder emails to customers who abandoned their carts, inviting them back to complete their purchase. You can also send post-purchase emails to make sure customers are satisfied with their products, and even up-sell them with personalized recommendations.

Compliance with email marketing regulations

Always adhere to email marketing regulations to maintain compliance, ensure audience trust, and avoid any legal repercussions. This means you should:

  • Comply with CAN-SPAM and GDPR: The Controlling the Assault of Non-Solicited Pornography and Marketing Act (CAN-SPAM) is a U.S. law that was created to regulate marketing emails and cut down on spam. The General Data Protection Regulation (GDPR) is an EU regulation that gives users more control over their data privacy and usage.
  • Obtain explicit consent: Gather clearly documented sign-ups and opt-ins before sending marketing emails.
  • Be transparent: Provide clear information about the type of content subscribers will receive and any data you might collect.
  • Provide the option to unsubscribe: Include a prominent and easy-to-find “unsubscribe” button in all emails.

Empower your email marketing strategy today

Email remains a powerful marketing tools available to brands. Even in a sea of flashy social apps, marketers should still be harnessing opportunities to reach customers directly in their inboxes. Since competition is fierce, it’s important to know how to improve email marketing campaigns to drive ROI and conversions.

You can leverage effective email list growth strategies, use automation tools to send drip campaigns and real-time reminders, A/B test different elements to find your winning creative assets, and consistently track email metrics to build the most effective campaigns for your subscribers. With these best practices to guide you, you can be well prepared to win over customers in the inbox.

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