What should I do if PayPal alerts me about unusual activity?

If you recognize the activity we alert you about, then all good and you’ll be able to try it again. If you don’t recognize it, we’ll help with info on what to do next, like contacting your card issuer. In the meantime, we won’t freeze your card, so you’ll still be able to use it until you replace it.

If we detect multiple unusual attempts to use or add your card, your card is most likely compromised. In this case, contact your card issuer to report your cards as lost or stolen.

More ways we can help

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