I received an email from PayPal saying that my Direct Deposit routing number has changed. What does this mean?

To continue receiving Direct Deposit payments or to receive them in the future with PayPal, including for payroll or tax refunds, please promptly provide the updated routing number to your payer.

Where can I find my full updated Direct Deposit routing and account number?

To locate the Direct Deposit account and routing number you should use, please go to the Direct Deposit summary page.

I’m not currently using Direct Deposit with PayPal or don’t remember ever using it. Why did I receive an email saying my routing number changed?

Even if you’re not an active user of Direct Deposit, you may have used it in the past to receive payments from your payroll provider, or even federal or state tax refunds. If you currently aren’t receiving Direct Deposit payments with PayPal, no action is required at this time. We want to make sure you have your updated routing number for any future PayPal Direct Deposit payments.

What will happen if my Direct Deposit payments are processed after February 17, 2025, using my old routing number?

Direct Deposit payments processed after February 17, 2025, using your old routing number will be rejected and you will need to coordinate directly with your payroll provider or other payer to provide new payment instructions.

How will I know if my Direct Deposit with PayPal will continue uninterrupted after I've updated my routing number with my payer?

Direct Deposit payments processed after February 17, 2025, will be rejected if your old routing is used. Please confirm with your payroll provider or other payer that the change to process payments using the updated routing number will take effect before February 17, 2025. This is important because it may take up to 2 pay cycles for your payment instructions to be processed by your payroll provider or other payer.

Did my account number change?

No, the account number stayed the same.