How do I change my personal information on my eBay Extras Mastercard, PayPal Extras Mastercard, Smart Connect, PayPal Cashback Mastercard, PayPal Credit Card or PayPal Credit digital line?

There are 3 ways to change your personal information. Depending on the product, you can do so by accessing your credit summary page, on your monthly billing statement, or by writing or calling us at the dedicated contacts.

Here’s how to change your Extras Mastercard personal information from a web browser:

1. Log in to your PayPal account or eBay Extras Mastercard account.
2. Click Profile.
3. Click Edit PayPal Extras Mastercard Profile or Edit eBay Extras Mastercard Profile.
4. Confirm your identity.
5. Make the required changes.
6. Click Update PayPal Extras Mastercard Profile or Update eBay Extras Mastercard Profile.

You can also contact Customer Service at the numbers below or write in at the address provided on the back of your statement to make changes to your Extras Mastercard information.

For the PayPal Cashback Mastercard, PayPal Credit Card, or PayPal Credit digital line, you will need to call customer service to make changes to your personal information.

When you update the information on your account, you should also make sure to update the information in your PayPal account to ensure the two match. This will improve your account experience going forward.

To update your PayPal account information on desktop:

1. Log into your PayPal account.
2. Click the gear icon in the upper right corner of the screen.
3. You’ll arrive on the “Account” screen, where you can update your name, email, phone number, address, and other information.

You can contact Synchrony Bank customer service at:

• PayPal Credit Card: 844-209-7457
• PayPal Credit digital line: 844-373-4961
• PayPal Cashback Mastercard: 855-938-3684
• PayPal Extras Mastercard: 855-938-3694
• eBay Extras Mastercard: 866-419-4095
• Smart Connect: 866-571-3012

The PayPal Cashback Mastercard, PayPal Extras Mastercard, PayPal Credit digital line, PayPal Credit Card, eBay Extras Mastercard and Smart Connect are issued by Synchrony Bank.