Questions about Pay in 3 applications

How is my application for Pay in 3 assessed?

Our decision-making process is automated. We assess your financial position using a combination of the information you provided within your application and information about your usage and history with PayPal to decide whether Pay in 3 is suitable for you. We may run a “soft” credit check with an external credit reference agency when you apply if we need more information to make our decision. This “soft” search will only be visible to you and will not affect your credit score.

Will applying for Pay in 3 impact my credit score?

No. Applying for Pay in 3 will not impact your credit score. A “soft” credit check may be needed, but it will not affect your credit score. However, we do share some data on your repayment history with Transunion. Although it does not impact your credit score, this data will be visible to other companies and may impact your ability to obtain credit from other lenders and the cost of accessing it. More information is available in our Pay in 3 Terms & Conditions.

My Pay in 3 application has been declined. Why?

Our decision process is automated. We assess your financial position using a combination of the information you provided in your application and information about your usage and history with PayPal to decide if Pay in 3 is suitable for you now.

If your application gets declined, you can still use PayPal to check out securely with other payment methods in your PayPal wallet. The reason may have been provided to you on your application decision page directly, or we may send you a PayPal secure message explaining why your application didn't go through.

I don’t want to continue my Pay in 3 loan. Can I withdraw from my contract?

If you withdraw from your Pay in 3 loan, you will have to repay us any amounts outstanding on your loan.

You have fourteen (14) calendar days to withdraw, starting from the day after you make your purchase with Pay in 3. You must inform us of your decision to withdraw by contacting us online at www.paypal.com/uk by selecting ‘Help” and then “contact us”.

I see an amount eligible to apply for with Pay in 3, what does that mean?

This is an estimate of how much you can spend with Pay in 3 on your next purchase. You only pay back what you borrow. The amount you’re eligible to apply for does not guarantee approval. You must still apply and be approved for Pay in 3 during checkout.

The eligible amount may change or even go away as it is based on a number of factors, including but not limited to account status, current loan balance, and repayment history.

Not all customers will see an eligible amount.

I saw an amount I was eligible to apply for so why was my Pay in 3 application declined?

An eligible amount to apply for is not a guarantee of approval as disclosed in the application process.

The amount I am eligible to apply for with Pay in 3 does not match what I want to spend.

The amount you’re eligible to apply for is an estimate. Your individual Pay in 3 application may be approved for a different amount. You do not have to use the entire amount shown.