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Common Questions

  • Why did customers get the error "PayPal cannot process your payment. Please contact the merchant to solve this issue"?
  • What are the Internet Protocol (IP) addresses for PayPal server endpoints?
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PayPal Pte Ltd is (i) licensed by the Monetary Authority of Singapore as a Major Payment Institution under the Payment Services Act 2019 and (ii) regulated by the Bangko Sentral ng Pilipinas (https://www.bsp.gov.ph) as an Operator of Payment Services in the Philippines under the National Payment Systems Act.

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