PayPal logo
  • Sign Up
  • PayPal for You

    Shop and Buy

    • Shop with PayPal
    • How PayPal works
      How PayPal Works
    • Get the App
      Get the App
    • PayPal Buyer Protection
      PayPal Buyer Protection
  • PayPal for Business

    Accept Payments

    • Online Checkout
    • No Code Checkout
    • Invoicing
    • Recurring Payments
    • Checkout Integration

    Business Operations

    • Risk Management
    • Dispute Management
    • Reporting Tools
    • Platforms & Marketplaces

    Resources

    • Business Resource Center
    • Contact Sales
      Contact Sales
    • Get Started
      Get Started
    • Fees
      Fees
  • PayPal for Enterprise

    Payments

    • Marketplaces & Partners
    • Platforms & Solutions
    • Accept PayPal
    • Make Payments

    Risks & Operations

    • Manage Risk
    • Accelerate Growth
    • Streamline Operation
  • Become a Partner

    • Partner Directory
  • Resources

    • Online Security
    • Fraud Prevention
    • Phishing
    • PCI Compliance
    • Foreign Inward Remittance Advise (FIRA)
    • Tax Deducted at Source & Ariba registration
    • Help Centre
    Log InSign Up

    Help Centre - Technical Support

    How can we help you?

    • Home
    • APIs
    • Shopping Carts
    • Errors
    • Getting Started
    • Reports
    • Products
    • SDKs

    Common Questions

    • Why did customers get the error "PayPal cannot process your payment. Please contact the merchant to solve this issue"?
    • What are the Internet Protocol (IP) addresses for PayPal server endpoints?
    • Why did I get API error code 10002?
    • How do I convert my PEM format certificate to PKCS12?
    • How do I accept credit cards using guest checkout with PayPal Express Checkout?
    • What is PayPal Invoicing and how does it work?
    • Where can I find test credit card numbers?

    More ways we can help

    Developer Resources

    Access documentation, APIs and more

    Braintree Support

    Find technical information on processing with Braintree

    Site Status

    Get status on scheduled maintenance and more

    Personal Help

    Get help with using any of our PayPal products

    Business Help

    Get help with using any of our PayPal products

    Message Centre

    Send, receive and view your PayPal messages

    • Help
    • Contact us
    • Fees
    • Security
    • Shop

    • About
    • Newsroom
    • Jobs
    • Developers
    • Partners

    • Accesibility
    • Cookies
    • Privacy
    • CSR
    • Annual Returns
    • Legal

    PayPal Services in India are provided by PayPal Payments Private Limited (CIN U74990MH2009PTC194653). Users are advised to read the terms and conditions carefully.

    When you visit or interact with our sites, services, applications, tools or messaging, we or our authorised service providers may use cookies, web beacons, and other similar technologies for storing information to help provide you with a better, faster and safer experience and for advertising purposes. Learn more here.

    If you accept cookies, we'll use them to improve and customise your experience and enable our partners to show you personalised PayPal ads when you visit other sites. Manage cookies and learn more