Policy Updates

This Page

This page details and/or previews updates to PayPal users of changes to the France PayPal User Agreement or other online agreements, policies, or statements that require notice. You can also review Past Policy Updates notices. Note that additional changes could be made to previewed agreements on or before the effective dates listed, provided the applicable notice requirements are met.

Upcoming Changes

We’re making changes to certain agreements (listed below) that govern your relationship with PayPal. These changes will take place automatically on the corresponding effective date(s) shown below.

Actions Needed

Please carefully review the notices below and familiarise yourself with the upcoming changes. By continuing to use our services after the changes take effect, you agree to be bound by those changes. Otherwise, no further action is needed from you to accept such changes. However, if you would prefer to decline them, then you will need to close your PayPal account prior to the applicable effective date, as described in the User Agreement.

Notices

Issued: 29 September 2025

Amendments to the PayPal Alternative Payment Methods Agreement
Effective 29 September 2025:

• The section titled “Your liability to us” and Annex 1 of the PayPal Alternative Payment Methods Agreement are being updated to clarify that reversals can include missing funds. Annex 1 is also being clarified to indicate which payment methods could be subject to missing funds. This notice is applicable to sellers only.

Review the updated Alternative Payment Methods Agreement

Issued: 15 October, 2025

Introduction of Third-party Digital Wallet Terms and Conditions
Effective 22 January, 2026:

• We will offer the option for users to add their PayPal issued cards to a third-party digital wallet.
• The Third-party Digital Wallet Terms and Conditions will only apply to users and specific PayPal issued cards if they use this new service once it is available.

Review the Third-party Digital Wallet Terms and Conditions

Amendments to the PayPal Privacy Statement
Effective 22 January, 2026:

• The PayPal Privacy Statement has been updated to include reference to third-party wallets.

Review the updated PayPal Privacy Statement

Amendments to the PayPal User Agreement
Effective 22 January, 2026:

Updates relevant to merchants regarding PayPal’s pay later offers

• We're updating the terms for merchants who receive payments through PayPal's pay later offers subject to the French consumer credit regime, including the authorisation to supplement the purchase agreement to specify that the customer is paying the purchase price using credit.

Review the updated PayPal User Agreement

Amendments to the PayPal Online Card Payment Services Agreement and Merchant Fees page
Effective 22 January, 2026:

• We are changing this agreement to update the terms for Chargeback Protection Tools to include a Loss Cap, outline chargeback coverage for ticket(s) for an event that will occur at a future date and clarify criteria for merchant enrollment to Chargeback Protection Tools. We are also amending the Termination/Suspension and Cancellation clause for Chargeback Protection Tool.
• We are also adding a new product variation called “Effortless Chargeback Protection Tool”.
• We are also updating our Merchant fee page to introduce new fees relating Effortless Chargeback Protection Tool.

Review the updated PayPal Card Online Payment Services Agreement

Review the updated Merchant Fees page